2 out of 52 of 5Unverified experienceSupport and communication
Support kaafi confusing thi, fir bhi try karungi
Mujhe laga tha ki support system thoda zyada helpful hoga, par mujhe kaafi kuch khud hi samajhna pada. Jab bhi maine call kiya, unka response thoda slow tha aur kabhi kabhi mujhe multiple baar explain karna padta tha ki problem kya hai. Ye thoda frustrating tha kyunki onboarding mein already kaafi steps hain, aur support ka slow hona stress badha deta hai. Fir bhi ek baat achhi thi, ki dialer aur calling tools theek kaam kar rahe the, isme koi problem nahi aayi. Lekin baaki sab toh mujhe khud hi troubleshoot karna pada, jo ideal nahi hai. Agar dusri baar karungi toh sochungi ki pehle hi sab questions jana lekin fir bhi kuch moments mein support milna chahiye tha.