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WFHI review

support kaafi confusing tha par database access thik tha

3 out of 53 of 5Unverified experienceSupport and communication

support kaafi confusing tha par database access thik tha

Main thoda confused tha support system ko lekar kyunki jab main phone uthata tha toh sabse pehle auto-response aata tha, uske baad actual agent se baat karne mein bhi wait karna padta tha. Though main expect karta tha ki software updates smoothly chalte rahenge, par genuine help milne mein thoda time lagta tha aur kabhi kabhi training se related sawal pe jawab bhi thande thande milte the. Dialer setup ke mamle mein, overall software easy tha aur database feature ka access bhi sahi tha, jahan pe main apne data ko organize kar pata tha as expected. Mujhe laga ki system mujhe sahi direction de raha hai sab cheezein manage karne ke liye, but support mein delays aur thoda unanswered queries ne frustration create kiya. Ek cheez jo standout hui woh yeh ki invoicing aur payment process theek tha, koi major glitch nahi mila usme. Toh kam se kam billing se related sab kuch theek tareeke se handle hua, par support experience mein improvement honi chahiye definitely.

Ansari ChopraOdisha, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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