Support kaafi confusing tha, mere liye clear hua hi nahi
Mujhe lagta tha ki jab bhi mujhe koi problem aayegi, tab support team easily help kar degi, par mera experience bilkul waise nahi tha. Jab main call kar raha tha, toh support se baat karne mein bahut waqt lag gaya aur zyada tar cheezein mujhe khud hi samajhni padi. Matlab jo onboarding instructions they wo itne clear nahi lage, aur jab bhi software mein kuch issue aaya toh mujhe apne aap troubleshoot karna pada. Little updates toh aaye, par unka impact samajhna mushkil tha aur support ne wo bhi bahut technically explain kiya jo mujhe fully samajh nahi aaya. Mujhe laga tha ki thoda phone pe help milegi jisse main directly apna kaam aage badha sakunga, par aakhir tak tab tak kaafi confusion thi. Shayad mere liye yeh platform abhi thoda complicated hai aur main confused tha ki finally kitna smooth hoga yeh process. Unfortunately support ke bina mujhe yeh sab karna bahut challenging laga, aur clarity nahi mili jaise socha tha.