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WFHI review

Support kaafi confusing tha, fir bhi main dobara try nahi karungi

1 out of 51 of 5Verified purchaseSupport and communication

Support kaafi confusing tha, fir bhi main dobara try nahi karungi

Maine support team se help lena chaha jab mujhe software mein kuch issues aaye, lekin mujhe lagta hai ki communication itni clear nahi thi jitni main expect karti thi. Pehle toh mujhe sahi help section tak pahunchne mein kaafi time laga. Jab finally connect ho paayi, toh response thoda slow aur unclear tha. Mujhe lagta tha ki main jo pooch rahi hoon uska seedha jawab milna chahiye, par aksar mujhe extra questions puchne pad rahe the, jo frustrating tha. Mujhe appreciated hua ki efforts kar rahe the help karne ke liye, par system se related detailed samajh mein mushkil hui. Automatic updates bhi kabhi kabhi confuse karte the kyunki mujhe samajh na aaya ki kya badal gaya hai. Is experience ke baad, main nahi sochungi ki main phir se iska support use karungi for problems. Service thodi better ho, tab main zaroor consider karungi dobara.

Savita SarkarChhattisgarh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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