2 out of 52 of 5Unverified experienceSupport and communication
Support kaafi confusing rahi thi, samajh nahi aaya
Pehli bar jab support se baat ki thi toh bas ek do cheezein theek thi, jaise ki invoice aur payment process thoda clear tha. Lekin din bhar jab call karne ke liye dialer use karta tha, toh baar baar different errors milte the. Har baar jab help manga toh lagta tha ki unko apni baat samjhani padti hai. Automatik update kabhi kabhi dialer ko freeze kar deta tha aur wapas se start karna padta tha, jo kaafi frustrating tha. Database features bhi utne user-friendly nahi lage. Overall, communication weak thi, aur training mein bhi kaafi gaps lage mujhe. Kuch cheezein fine rahi, par ye roz ki problems ke saath use karna difficult tha.