2 out of 52 of 5Unverified experienceSupport and communication
Support kaafi clear hone ki umeed thi, par waise nahi tha
Mujhe laga tha ki support se baat karte waqt sab kuch clearly samjha denge, par aisa nahi hua. Jab maine dialer setup ke bare mein pucha, toh jawab thoda vague mila. Woh log technical terms use karte hain jo mere liye confusing the, aur mujhe baar-baar samjhane ka request karna padta tha. Payment aur invoicing ke bare mein thoda better samjhaya gaya, jo theek laga. Lekin overall, communication mein clarity kaafi missing thi. Mujhe laga tha ki training aur support zyada easy aur simple honge, par real mein bahut jhanjhat hua aur mujhe khud sochna pada ki kya karna hai.