Support kaafi alag tha expectations se, convienience kam mili thi
Mujhe laga tha ki jab main support call karungi toh kaafi jaldi aur easily baat ho jayegi. Par mera experience thoda alag tha. Jab call kiya toh ek dam se line band hone lagi, ya fir support staff utni madad nahi kar paayi jitna expect kar rahi thi. Dialer use karte time bhi kuch cheezein samajhna mushkil ho gaya, kyunki database feature thoda confusing tha pehle. Training ke dauraan mujhe laga tha ki sab kuch step by step clear hoga, par kai baar mujhe khud hi zyada soche samjhe bina try karna pada. Payment process theek tha, invoice time pe mila. Lekin jo support maine expect kiya tha, woh match nahi hua. Agar regular aur turant help milegi toh shayad behtar hota. Overall, experience thoda disappointing tha as compared to promises, aur mujhe lagta tha ki thoda aur transparency aur smooth support system hona chahiye tha.