2 out of 52 of 5Verified purchaseSupport and communication
Support kaafi alag nikla vs expect kiya tha
Mujhe laga tha ki support se mujhe clear aur straightforward explanation milegi, par jo mila woh kaafi confusing tha. Jab main puchti thi kisi feature ke bare mein, replies aise aate the ki samajh nahi aata tha exact kya karna hai, jaise ki kisi manual ke words repeated kar rahe ho. Support team ne kaafi politely try kiya help karne ki, yeh baat theek thi, lekin explanations itne precise nahi the jitna maine expect kiya tha. Training ke session mein bhi woh clarity nahi thi jo onboarding ke doraan chahiye thi, especially jab dialer aur calling tools ke functions samjhana tha. Overall support aur communication pe maine thoda better expectation rakhi thi, par jo mila usse clear difference tha.