Support kaafi achha tha lekin expectations thodi conflicted rahi
Main expect kar rahi thi ki support thoda zyada fast aur hassle-free hoga, kyunki pehle ka experience aisa tha ki support mein time lagta tha. Par jab main help ke liye call ki, toh wo capable aur samajhdar nikle, jo meri baat dhyan se sunte hain aur problem ko repeat na karne ki koshish karte hain. Par kabhi kabhar lagta hai ki jo script follow karte hain woh thoda rigid hai, jiska matlab meri particular problem ke liye vo solution confirm nahi hota. Mujhe yeh bhi laga ki telephonic support rozana ke use mein consistent tha, jo achha hai lekin thoda aur flexible ho sakta tha, especially jab training samapt kar chuki thi. Overall, yeh support system mera expectation ke aas paas hi tha — sahi hai, par thoda behtar ho sakta tha based on previous experience jo mujhe rahi thi.