Support kaafi acha tha, pichli jagah se better laga
Main soch rahi thi ki support experience kaise hoga kyunki pehle jis software ko maine try kiya tha, usme help milti toh kam thi aur samay zyada lagta tha. Abhi jo maine yahan se liya hai, usme mujhe lagta hai ki jaldi response milta hai aur detection mein bhi help karte hain. Lekin thoda hesitation tha ki kya main dubara yeh service leti hoon ya nahi, kyunki kabhi kabhi solution itna quick nahi mil pata tha jisse frustration hota tha. Main ye bhi maan leti hoon ki unka staff thoda zyada technical ho sakta hai taaki complex query mein madad jaldi karke den. Mujhe lagta hai ki jo log beginners hain woh shayad thoda struggle karenge bina kisi regular follow-up ke, lekin jo already thoda experience rakhte hain software ke sath, unko support helpful lagega. So, main firse try karungi agar mujhe aage koi doubt aaye, kyunki overall maine acha feel kiya hai compare karte hue mere last experience se.