Support kaafi acha tha par thoda maine hi samajhna pada
Boss, bataun toh, WFHI ka support system kaafi helpful tha overall, par thoda maine khud hi kaafi cheezein samajhni padin. Jab maine pehli baar dialer aur database features ko explore kiya, lag raha tha ki constraints hain, toh telephonic support ko call kiya. Unke response time theek tha, aur jo jo answers mile, wo detailed the. Par kabhi kabhi lagta tha ki mujhe extra information apne aap hi search karni pad rahi thi, matlab ki har baar unse sab batain clarify karni padi. Phir ek din jab main deeply portal ke dashboard mein gaya, tabhi samajh mein aaya ki tools ka setup thoda intuitive hai, bas usmein thoda time dena padta hai. To mujhe lagta hai agar onboarding mein thoda zyada guidance hota support ke sath, toh zyada easily manage ho jata. Overall, support acha tha lekin thoda sa effort mujhe hi laga lagana para us process ko samajhne ke liye.