Support kaafi acha tha lekin thoda slow bhi tha
Maine support team se kaafi baar baat ki during the first week of use, aur overall mujhe lagta hai ki unhone kaam acha kiya. Calls pe response milta tha lekin kabhi kabhi connection thoda slow lagta tha, jiski wajah se solution lete waqt thoda interruption hota tha. Support team ne mere questions dhyan se sune aur jo bhi step required tha, uska explanation diya. Jo cheez acha tha wo ye ki they didn’t rush me; jab tak meri problem clear nahi hoti thi, tab tak baat karte rahe. Dusri taraf, koi quick fixes nahi diye jaate the, toh halki si delay feel hoti thi sometimes. Overall, mujhe confidence mila ki main software ko use kar sakta hoon because support system was available and responsive. Payment aur invoicing process bhi straight forward tha, without any confusing steps. Toh overall, dono sides se dekho toh support reliable tha, lekin speed thoda improve ho sakta hai better experience ke liye.