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WFHI review

support kaafi acha tha but phir bhi hesitate toh karunga

3 out of 53 of 5Unverified experienceSupport and communication

support kaafi acha tha but phir bhi hesitate toh karunga

Honestly, jab bhi kuch gadbad hui toh support team ne theek thak handle kiya, par agar main bole toh thoda jyada patience rakhna padta tha. Ek baar dialer mein glitch aaya aur main ne turant call ki support ko, response mila tha reasonably quick, lekin woh problem complete resolve karne mein thoda time laga. Mujhe laga ki kuch cases mein unka follow-up thoda loose tha, matlab phone par baat to ho gayi, par jab tak pura issue fix ho, mujhe khud kuch cheezein check karni padi. Training sessions achhe the, par urgent problem jab aayi thi toh vo alag baat thi. Billing aur payment process smooth raha, ismein koi dikkat nahi thi. Overall, mujhe lagta hai ki agar main rate karoon to mil jata tha 2 se 3 star ke beech. Agle baar fir bhi shayad try karunga, kyunki software mein potential dikhta hai, par clear hai ki har baar support perfect nahi milega. Isliye thoda hesitate toh karunga phir bhi opportunity ka faida uthane ke liye.

Pranav GoswamiBihar, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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