Support kaafi acha hai, par kuch delays bhi the
Mujhe lagta hai ki support team kaafi responsive thi, matlab they tried jaldi respond karne ka. Jab main unko call karti thi ya message bhejti thi, toh usually they got back within a few minutes, jo ki achha tha. Lekin kuch baar mujhe wait karna pada, especially jab main thoda complex query le ke gayi thi. Shayad wo cases mein thoda aur patience rakhna padta hai. Overall experience mujhe acha laga kyunki unki communication style bilkul friendly thi aur mujhe samajhne mein madad ki. Kabhi-kabhi lagta tha ki thoda repetitive ho raha hai, matlab baar baar same sawaal repeat karna padta tha, jo thoda tiring tha. Lekin main sochti hoon ki training aur onboarding mein jo steps diye the, wo kaafi helpful rahe, is wajah se mujhe pura lag raha hai ki mein achhi support system ke saath kaam kar rahi hoon. Toh haan, kuch chhoti chhoti dikkat hai, par overall experience positive raha.