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WFHI review

Support ka wording totally confusing tha, bas wahi achha laga

2 out of 52 of 5Unverified experienceSupport and communication

Support ka wording totally confusing tha, bas wahi achha laga

Main support se contact kiya tha lekin unke message aur jo wording use ki gayi thi, wo bilkul clear nahi thi. Labels bhi aise the jo mere liye samajhna mushkil tha, aisa laga ki shayad unhone translations thik se nahi kiya ya fir unka UI design thoda ajeeb hai. Mujhe simple aur seedhe points ki ummeed thi but jo information mili, wo complicated thi aur is wajah se mera kaam delay hua. Dialer ke baare mein poocha tha, toh jawab mein bhi baar-baar confusing terms the, jisse samajh nahi aaya main kya karun. Ek cheez main appreciate karungi ki support team telephonic thi aur unka response time thoda achha tha. Bas yehi umaid thi ki agar baaki sab clear hota toh experience thoda acha lagta. Database feature ke liye bhi clarity nahi thi aur agar train karne wale labels aur wording saaf aur seedhe hote toh shayad zyada help hoti. Overall, main kahungi ki support me jo sabse achhi baat thi wo thi unki poochne par milne wali help phone par, lekin baaki jo terms aur documentation the wo waise confusing nahi hone chahiye the. Mera patience test hua gaya confirms karta hai ki ye system beginners ke liye thoda tough ban chuka hai.

Shreya RaiAndhra Pradesh, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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