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support ka whole experience theek tha but thoda slow tha

3 out of 53 of 5Verified purchaseSupport and communication

support ka whole experience theek tha but thoda slow tha

Mai regularly support ke liye call karta tha jab kabhi software se koi doubt hota tha ya dialer functioning me problem aati thi. Generally wo log respond karte hain par kai baar wait karna padta tha zyada der tak. Mujhe ye lagta hai ki communication thoda better ho sakta tha such that customer ko pata rahe ki unka problem track pe hai ya nahi. On the bright side unka database queries par responses timely the jo helpful tha. Dialer issues ko lekar kabhi kabhi thoda delay hota tha but finally fix bhi ho jata tha. Overall jo bhi assistance mila tha usse main cautiously satisfied tha but har baar rapid response ki umeed nahi rakh sakta tha. Mujhe laga tha ki priority support ke naam par thoda aur prompt handling milegi par wo nahi rahi. Fir bhi support experience aisa tha jo ajeeb nahi tha bas thoda average feel hua.

Mihir PatilJammu and Kashmir, IndiaExperience: Published:
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