Support ka waiting time bohot jyada tha, repeat karne par bhi samasya bani rahi
Main generally positive rahi hoon softwares ke use mein lekin WFHI ke support system ne mujhe kabhi kabhi bohot udaas kar diya hai. Jab bhi dialer mein ya database integration mein problem ayi, main support ko call karti, par unke respond karne ka tareeka slow tha. Kabhi kabhi toh repeat karna padta tha ki maine apni problem pehle bhi batai hai, lekin koi clear solution nahi milta tha. Automatic updates ke baad kuch features thoda gadbad karne lage, aur support ke paas consistently time nahi milta use fix karne ke liye. Waiting time itna zyada tha ki mujhe lagta tha shayad main apne kaam se hi piche reh jaungi. Aise mein support se baat karna ek frustration ban gaya tha. Mera yeh anubhav raha ki communication clarity aur speed dono urgent honi chahiye is tarah ke software ke saath, warna kaam thoda mushkil ho jaata hai. Mera pura experience thoda frustrating hi raha, support ka slow hona sabse badi baat thi.