support ka wait zyada tha
I tried calling support jab software mein problem aya, it was slow and frustrating. Mujhe laga ki jab aap professional help ke liye call karte ho to response jaldi milna chahiye, but yahan wait karna pada kafi. The agent was okay once they came on call, but it took too long and I felt unimportant. Training bhi thoda average laga, jo clarity chahiye thi vo nahi thi. Mujhe shayad dobara bhi unki help ki need padegi, par honestly main ab hesitate karunga kyunki itna acha experience nahi tha. Software acha hai but agar support itna slow raha toh future mein problem hogi. Database feature thik thak work karta hai, but mera kaam jis speed se hona chahiye tha wo nahi hua. Automatic updates theek hain, koi complain nahi, par support ne surprise kiya ki ye itna slow tha. Sign up aur payment process fine tha, koi dikkat nahi. Overall, support ka wait zyada tha aur ye mujhe bahut surprise kar gaya.