Support ka wait time thoda exceed kar gaya, baki sab theek tha
Main soch raha tha ki support team se baat karna easy aur fast hoga, jo ki kuch had tak hua bhi. Call karne pe jab dialer aur database features ke baare mein question tha toh response acha mila, clear aur sahi bataya gaya. Lekin, thoda wait time zyada tha call connect hone mein, jo mujhe expected nahi tha. Ho sakta hai ki peak hours mein aisa ho, par jitna maine socha tha utna seamless experience nahi mila. Training content achha tha, lekin onboarding process main originally thodi jyada technical lag rahi thi according to mere level. Payment aur invoicing ka process simple aur transparent tha, is par mera koi issue nahi tha. Overall, mujhe laga ki support team me thoda aur improvement hona chahiye especially timing ke mamle mein, par unka knowledge base aur communication style theek tha. Agar next time bhi mujhe kisi help chahiye hoga toh main phir contact karunga, par shayad pehle se thoda adjust kar ke. Isliye 4 star diya, kyunki sab kuch perfect nahi tha, par disappoint bhi nahi kiya.