1 out of 51 of 5Verified purchaseSupport and communication
Support ka wait time bekar tha, baki sab average
Maine support se contact kiya kaafi baar because mera dialer ka feature kaam nahi kar raha tha. Har baar mujhe apni problem dubara explain karni padti thi, lagta tha ki wo mera case yaad nahi rakh rahe hain. Call wait karte karte mera time waste hota raha, aur solutions baar baar delay hote gaye. Mujhe lagta tha ki thoda proactive support milna chahiye tha. Training sessions theek the par jab problem aayi toh wo support ne uss hisaab se handle nahi kiya. Invoicing aur payment system the best part tha, wo theek se chal raha tha. Overall thoda disappointed hoon kyunki support ke bina kaam nahi chalta. Mujhe lagta hai ki customer ko jaldi aur effective response milna chahiye. Thoda aur attentive hone ki zarurat hai team ko.