Support ka wait time bahut lamba tha
Day to day support experience mera realistic nahi raha WFHI ke saath. Jab main call karta tha help ke liye, toh ya toh line busy milti thi ya phir wait karna padta kai minutes tak, jo frustrating tha. Bar bar explain karne padta apni problem, aur jei samasya pehle se batayi thi uska dobara same jawab milta. Yeh daily routine bana hua tha, jaise ki koi genuine improvement nahi ho rahi thi. Automated updates thik tha, par human communication slow aur bure tarah manage hoti thi. Mein sach kahun toh itna time lena support team ke contact mein hona theek nahi lagega kisine jo apne remote setup se efficient kaam karna chahata hai. Support ke wajah se mera pura workflow interrupt hota aur main kabhi confident feel nahi karta ki problems jaldi solve hongi.