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WFHI review

Support ka wait thoda zyada tha par kaafi kuch sahi chala

3 out of 53 of 5Verified purchaseSupport and communication

Support ka wait thoda zyada tha par kaafi kuch sahi chala

Maine WFHI software use karna thoda time pehle start kiya tha. Pehle week me mujhe thoda trouble hua dialer ke sath, jab calls lagani thi, kabhi hang karta tha toh kabhi disconnect. Support ko phone kiya toh response aaya, par complete solution milne me thoda waqt lag gaya. Day-to-day communication thik thi, par kabhi kabhi lagta tha ki unhe mere problem samajhne me time lagta hai. Database feature kaafi useful raha aur trainings se kaafi kuch samajh me aaya jis se workflow better hua. Jo automatic updates aaye, unhone system ko thoda smooth bhi kiya, par kuch naye bugs bhi aaye jise report kiya tha. Payment aur sign-up process normal tha, koi problem nahi hui usme. Telephonic support overall helpful tha, magar kabhi-kabhi jo complex issues hote unke liye solution der se milta tha. Trainings me sab kuch simple tha, bas real-time issues ko resolve karne me time zyada lagta. Agar ye sab thoda jaldi hota toh experience zyada acha hota. Fir bhi main WFHI software use karta rahunga kyunki kaafi features beneficial hain, bas support ka thoda improvement chaiye based on mera experience.

Kartik TandonTamil Nadu, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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