4 out of 54 of 5Verified purchaseSupport and communication
Support ka wait thoda zyada tha, lekin baat clear hui
Jab support call kiya toh pehle mujhe thoda intezar karna pada jab tak koi agent available hua. Pehli baar jab issue bataya, thoda samajhne mein time laga, toh mujhe waise hi explain karna pada phir se, kyunki memos nahi Thi jo connect karte. Jab agent finally connect hua tab unhone patiently repeat kiya queries aur stepwise solution bataya. Unhone mujhe telephonic call me samjhaaya ki dialer aur database ka kya connection hai, jisse clarity mili. Waiting ka time thoda kam ho sakta tha, par overall communication coherent tha. Main expect karti thi thoda faster response, par help milne ke baad sab thik laga.