Support ka wait karte karte samajh aaya ki kaisa hai
Main soch raha tha ki support team jaldi response degi, lekin kabhi kabhi wait karna padta tha. Kabhi phone pe baat karne par samasya ka solution turant mil jata tha, toh kabhi email response me thoda delay hota tha. Communication mein clarity kabhi ekdam clear thi, kabhi thodi confusion bhi hui. Lekin jo support mila, wo kaafi detailed tha aur mujhe actual mein apni problem samajhne mein madad mila. Support ke liye jo systems hain, wo standard lag rahe hain, lekin thoda unpredictable timings ke wajah se mujhe laga ki expectation jitni thi, utni poori nahi hui. Training ke baad jab problem aayi, toh telephonic help ne thoda reset kar diya mera software. Overall, support average tha, kooshish ki ja rahi hai, par expectations thodi different thi mere.