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WFHI review

Support ka wait karte karte main frustration mein aa gaya tha

1 out of 51 of 5Verified purchaseSupport and communication

Support ka wait karte karte main frustration mein aa gaya tha

Mujhe samajh nahi aaya ki support team itna slow kyu react karti hai. Jab maine help mangi, toh response itna late mila ki frustration ho gaya. Ek baar mujhe lagta tha ki call karte waqt support kis tarah se assist karega, par practical mein kisi ne genuine madad nahi ki. Waiting ke time mein main apni problem khud solve karne ki koshish ki, par wo possible nahi tha. Waqt ke saath meri patience khatam ho gayi kyunki har baar ticket raise karna ya phone uthana bhi ek tension ban gaya. Dialogue mein clarity aur solution dono missing the, aur ye tab click hua jab mera ek urgent issue pura ignore kiya gaya. Data base feature mein bhi mujhe support kam mila jo ki mujhe kaafi demotivate karta hai. Overall, mera ye impression bana ki support jahan se main expect karta tha ki response zaroor milega, wahan mera wait bekaar gaya. Agar support itna slow hai toh pura process hi inefficient lagta hai, jisse mera sara experience negative ho gaya.

Tarun PillaiUttarakhand, IndiaExperience: Published:
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