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WFHI review

Support ka verdict: theek-tha

3 out of 53 of 5Verified purchaseSupport and communication

Support ka verdict: theek-tha

Main shuru mein thoda confused tha, par jab main support team ko call kar raha tha, unhone kuch queries solve ki toh acha laga. Lekin kuch issues jaise ke dialer ki reliability ke baare mein main utna satisfied nahi tha. Often mujhe lagta tha ki communication mein thodi delays hain, especially jab multiple questions poochne hote hain, unke responses thode slow aate hain. Thoda aur better training resources bhi ho sake, jahan main jaldi se apne doubts clear kar sakun. Lekin overall, agar baat kare confidence ki, toh end tak main itna confident nahi hua ki main bina support ke fully move kar lun. Par main yeh bhi bol sakta hoon ki unka jo telephonic support tha, woh overall helpful raha, bas thoda sa inconsistent lagta tha kabhi kabhi. Dialer aur database features ko samajhna challenging tha, par unke staff ne patiently help kiya. Toh mera overall impression tha ki wo average se thoda upar the, but definitely room for improvement hai.

Angad ParekhUttarakhand, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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