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WFHI review

Support ka verdict: Sahi hai

5 out of 55 of 5Unverified experienceSupport and communication

Support ka verdict: Sahi hai

Starting with telephonic support, jo initial call mein thoda confusing laga tha, end tak mujhe kaafi confidence mil gaya tha. Jo bhi queries mein uthata tha, unka jawab patiently diya jaata tha, aur mujhe har baar feel hota tha ki main kisi real insaan se baat kar raha hoon jo meri problems ko samajh raha hai. Kabhi-kabhi explanation thoda lambi hoti thi, par wo itna detailed tha ki main hesitate nahi karta tha doosri call karne mein. Ye helpdesk jo priority assistance bhi provide karta hai, usne mera kaam bohot aasaan bana diya yeh jaan kar ki koi bhi issue speedily resolve hoga. Jo call tools mein minor bugs aaye the, unka solution support team se discussion ke baad mil gaya. Main yeh kahunga ki agar kisi ko tech help chahiye, toh yahan mil jayegi bina kisi pareshani ke. Overall, jitna bhi mera initial darr tha technical issues ko lekar, utna kam ho gaya support ki wajah se. Toh short mein main confident hoon ki support se mera experience strong tha.

Mihir BhatKerala, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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