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WFHI review

Support ka tone theek tha par ek cheez alag lagi

3 out of 53 of 5Verified purchaseSupport and communication

Support ka tone theek tha par ek cheez alag lagi

Main pehle bhi koi remote workflow software use kar chuki hoon, toh mujhe pata tha ki support team se baat karna kabhi kabhi frustrating ho sakta hai. Yahan par support theek tha, aur response time sahi tha, par mujhe lagta hai ki kuch queries ke liye woh zyada effective nahi the. Jo cheez alag thi, woh ye ki telephonic support me patience dikhaya gaya, matlab main apne har point ko baar baar samjhane pe thak gayi thi par unhone dhang se suna aur samjha. Pehle ke tools ke comparison me message communication zyada smooth laga, par kabhi kabhi clarity missing thi. Dialer aur calling tools me thodi technical difficulty aayi trainings ke dauran, jo mujhe pehle waale software me nahi mili thi. Overall, ye experience average raha, kuch help mil gai jis se mera kaam chala, par jitni expectation thi support se, woh shayad poori nahi hui. Main abhi soch rahi hoon ki agle time fir se yahan contact karun ya nahi, par at least ye support mujhe ek alag experience diya jiski main kadar karti hoon.

Yasmin NagarajanJammu and Kashmir, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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