Support ka toh mujhe bada surprise hua
Mujhe laga tha ki sign-up ke baad sab kuch seamless hoga, par yahan toh mila continuous struggle. Software setup ke dauran kaafi chize khud explore karni padin because support team se baat karna mushkil tha. Jo telephonic assistance thi, woh bhi slow thi aur baar-baar same baat repeat karni padi. Database use karne mein mujhe khud troubleshoot karna pada jyada, koi clear guide to nahi thi on-call. Training sessions theek thay, par wo bhi sirf thodi madad kar paaye. Automatic updates ke baad kuch tools kaam theek se nahi kar rahe the, mujhe khud hi check karna pada aur phir reset karna pada dialer. Payment process thoda smooth tha, wo part acha tha, kam se kam usme problem nahi hui. Overall, support system jyada helpful nahi laga, khud se zyada kaam karna pada jo frustrating tha.