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WFHI review

Support ka toh kuch khaas jawab nahi tha yaar

2 out of 52 of 5Unverified experienceSupport and communication

Support ka toh kuch khaas jawab nahi tha yaar

Main soch rahi thi WFHI ka support thoda zyada responsive hoga, but mujhe thodi disappointment hui. Jab bhi maine call kiya, response time bohot slow tha. Training aur onboarding mein thodi madad mili thi par jab daily issues aaye, toh lagta tha ki support team jyada interested nahi hai. Feedback dene ke liye vyavhaar normal tha, par turant help milna mushkil ho gaya. Dialer aur database features ko samajhne mein kuch confusing points the jinke liye support se baat karni thi par problem ka solution time pe nahi mila. Bata bhi nahi sakti ki mujhe itna intezaar kyu karna pada. Sign-up aur payment process sahi chal raha tha, woh ek positive point hai. Lekin jab support ki baat aayi toh mujhe laga ki response kafi slow aur gap tha, jo meri expectation se alag tha. Overall, frustrating experience raha support part.

Simran ChaturvediBihar, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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