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WFHI review

Support ka timing thoda tricky laga, shayad kaam ke hisaab se fit na ho

3 out of 53 of 5Unverified experienceSupport and communication

Support ka timing thoda tricky laga, shayad kaam ke hisaab se fit na ho

Jab main support ko call karne ki koshish karti hoon, toh ek ajeeb feeling aati hai ki shayad timing mere kaam ke schedule se match nahi karti. Din ke shuruaat mein jab main ready hoon phone support lene ke liye, tab lagta hai ki response time thoda slow hota hai, aur din ke end mein jab thoda busy hoon, tab support band ho jata hai. Ye mujhe thoda frustrating lagta hai, especially jab main kisi problem ka turant solution chahti hoon. Training me bataaya gaya tha ki support din bhar available hai, lekin practical mein thoda mismatch lagta hai iss baat mein. Automatic updates are done smoothly, lekin jab support se help chahiye, toh woh mere kaam ke hours mein fully up to the mark nahi hoti. Dialer aur database features are fine, bas support timing mein thoda flexibility honi chahiye, taaki jab bhi zarurat padhe, help mil jaye. Overall, support ka experience mixed raha, main thoda aur convenient hours expect karti thi.

Sudha PandaHaryana, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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