support ka timing thoda out of sync tha, but overall sahi tha
Honestly, jab main pehli baar support contact kar raha tha, toh thoda confused ho gaya because unka timing mere kaam ke hours ke saath match nahi kar raha tha. Mujhe kabhi kabhi call karne ke liye late raat tak wait karna pad raha tha, jo itna convenient nahi tha. Par jo bhi schedule tha, unka response fast aur helpful tha, aur unhone clearly explain kiya software ke features aur dialer use karne ka tareeka. Mujhe ye bhi acha laga ki wo patience se meri queries sunte rahe without rushing, jo kaafi valuable tha jab mujhe database feature samajhna tha. Lekin agar unka support timing thoda flexible hota toh main zyada khush hota. Overall, support team ne apna kaam acha kiya, lekin unka timing mera kaam ke routine se perfectly fit nahi hua, jo thoda inconvenient tha.