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WFHI review

Support ka timing thoda miss hua

3 out of 53 of 5Unverified experienceSupport and communication

Support ka timing thoda miss hua

Main WFHI ka software use kar rahi thi mainly remote calling ke liye, and onboarding bhi start ki thi. Mujhe laga tha support thoda flexible milega because mera work hours odd hote hain, par jo telephonic support mila wo typical office hours tak hi tha. Iska matlab jab main kaam kar rahi hoti thi, tab help lena mushkil hota tha. Dialer aur database features decent the, par jab issues aaye toh turant help nahi mili. Training ke modules clear the, but unke update schedule se mujhe thoda adjust karna pada. Overall, chahti thi ki support thoda meri working timing ke hisaab se ho, taki bina rukawat ke kaam chal sake, but wo missing tha. Sign-up aur payment process smooth tha toh usme koi dikkat nahi hui. To mujhe lagta hai thoda aur user-friendly timing system hona chahiye, varna baaki cheezein theek thi.

Anushka AgarwalGoa, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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