Support ka timing thoda match nahi karta mera work hours se
Overall, support helpful thi but unfortunately, unke call center hours mere kaam ke time se achieve nahi karti thi. Main mostly subah 9 baje se kaam start karti hoon aur unki availability us samay limited hoti thi. Kuch baar jab mujhe turant madad ki zarurat hoti thi, toh mujhe wait karna padta tha jab tak support agent available hota. Database aur dialer related questions ke liye jab bhi main call karti, support team steadily responsive hoti thi, par timing mismatch ki wajah se frustration hota tha. Jo automatic updates aate hain, unka zikr support ke through karna tha but unke service hours extend nahi hone ki wajah se woh properly nahi ho pati thi. Mujhe yeh bhi laga ki invoices aur payments ke inquiries ke liye ek chat ya email response option hona chahiye, jisse main apne kaam ke dauran bhi queries resolve kar sakti. Main chahti thi ki support team thoda flexible timing mein available ho jisse meri working hours se better match karta. Phir bhi, jab main unse baat karti thi toh woh koshish karte samasya ko solve karne ki, jo appreciate karti hoon.