Support ka timing thoda better ho sakta tha
Bhai, main toh kaafi used hoon different support services se aur WFHI ka support thoda alag laga. Kabhi kabhi turant mil jata jawab aur kabhi thoda wait karna padta tha, matlab consistency nahi thi poori. Dialer ka jo case tha, usme kuch baar connectivity issues dekhne ko mile par overall chalta raha. Unka jo knowledge base tha, wo kuch had tak madad karta tha, par jab actual telephonic help chahiye thi toh usmein thodi der lagti thi connect hone mein. Payment aur invoicing system toh sahi tha, without much trouble bola jaaye. Bas yeh lagta hai ki agar support thoda jaldi aur organised hota toh better feel hota. Par haan, training ke content mein fayda tha, jo independently seekhna tha uske liye. Toh mila-jula experience keh sakte hain, accha bhi, thoda kamzor bhi.