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WFHI review

Support ka timing thoda alag tha

3 out of 53 of 5Verified customerSupport and communication

Support ka timing thoda alag tha

Mujhe lagta hai support team ka timing mere kaam ke hours se perfect match nahi karta tha. Kabhi call lagaya toh response acha mila, par kayi baar jab urgent help chahiye thi toh support available nahi thi. Main roz subah se shaam tak working hours mein hota hoon, aur unke support ke hours thode different the. Is wajah se main thoda bechain hua kyunki jo kaam ruk gaya tha uska solution delay ho gaya. Overall support experience mixed tha; kuch calls pe helpful laga, par repeat requests pe patience kam hua. Shayd agar unhone thoda apni availability ko mere jaise users ke hours ke hisaab se arrange kiya hota toh better hota. Ye ek cheez chhod ke baaki software aur training thik-thak the, par support timing ki wajah se main satisfied nahi ho paaya.

Dhanush LokhandeTamil Nadu, IndiaExperience: Published:
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