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WFHI review

Support ka timing mujhe bilkul suit nahi karta yaar

1 out of 51 of 5Unverified experienceSupport and communication

Support ka timing mujhe bilkul suit nahi karta yaar

Main soch rahi thi support system thik chal jayega, par jo hours tumhare support wale hain, wo mere kaam ke time se bilkul match hi nahi karti. Jab main call karne ki koshish karti hoon tab lagta hai phone busy ya offline hai. Ise kaafi baar aisa hua ki jab mujhe urgent help chahiye thi, support agent available nahi huma. Mera kaam din mein aise hours mein hota hai jahan mujhe turant jawab chahiye hota hai aur wo support dena mushkil lagta hai mujhe. Dialer tools ache hain aur software bhi use karne layak hai, par jab tak support mere schedule ke hisaab se chalega nahi, tab tak main confuse rahi. Mujhe lagta hai tumhe support timing flexible karni chahiye jo log apne ghar se remote kaam kar rahe hain unke liye, warna ye half-assed lagta hai. Open hours jab khula hota hai tab toh sab theek lagta hai, par mera din schedule usual hours se alag hota hai isliye main satisfied nahi hui. Kuch automatic updates bhi aise aaye jo bina notice diye aaye the, jo hassle ban gaya.

Ira WaliaDelhi, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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