Support ka timing mera kaam wale hours se match nahi karta tha
I expected the telephonic support hours to align with my working schedule, so main jab kisi help ke liye call karunga toh turant mil jaayega. Lekin jab main apne kaam ke hours me call karta tha, toh aksar support unavailable milta tha ya phir response lene me kaafi der lagti thi. Dusri taraf, unke advertised hours lagbhag thik the, magar mere timezone aur kaam ke time zone ke beech mismatch ki wajah se main apni queries timely address nahi kar paaya. Yeh pura experience kaafi frustrating tha kyunki jab software me update ya issue aata tha, tab mujhe support milne me delays hote the. Agar support ka timing thoda flexible hota ya mera kaam ke samay pe available hota, toh mujhe zyada rahat milti aur main jaldi problems solve kar pata. Yeh ek aisi cheez hai jo mere liye sabse zyada stand out hui is service me.