3 out of 53 of 5Verified purchaseSupport and communication
Support ka timing mera kaam se match nahi karta tha
Maine socha tha ki support hours mere kaam ke hours ke andar honge, par reality mein thoda alag mila. Jo waqt main daily kaam kar raha hoon, usmein kabhi kabhi support available nahi tha jab mujhe urgent help chahiye thi. Haan, support team generally helpful thi aur jab contact kiya toh achha response mila, lekin timing mismatch ke wajah se delay hota tha. Training ke dauraan bhi kuch doubts jaldi resolve nahi ho paye because of this gap. Mujhe lagta hai ki agar support hours mere actual working hours ke zyada kareeb hote, toh better hota. Kabhi kabhi toh main wait karta raha bina kisi fix solution ke. Overall, support quality acchi, par timing kaafi disappoint karne wala tha is baar.