Support ka timing mera kaam ke hisaab se thoda ajeeb laga
Mujhe sabse zyada surprise yeh hua ki support timing mere kaam ke schedule ke saath itna match nahi karta joh main expect kar raha tha. Maine socha tha ki jab bhi mujhe help ki zarurat hogi, tab main turant contact kar paunga, par kabhi kabhi support thoda delay karta tha. Phone call pe baat karne ke dauran, response thoda slow milta tha jab main specific queries leke gaya tha. Lekin ye bhi sach hai ki general queries ke liye support kaafi helpful hona, aur mujhe khud se zyada time waste nahi karna pada. Software ke automatic updates ache chale hain aur dialer mein koi problem nahi aayi. Lekin main chahta tha ki support hours thode flexible hon, tab mujhe lagta agar mera kaam odd hours mein hota toh assistance better milti. Overall, support theek tha par expectations se thoda kam tha regarding hours.