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WFHI review

Support ka time mere kaam ke hours se match nahi huwa

1 out of 51 of 5Verified purchaseSupport and communication

Support ka time mere kaam ke hours se match nahi huwa

Main sochta tha ki support waise hours mein milega jaisa ki mera kaam hota hai, par yeh fitting nahi baithi. Jab bhi mujhe dialer mein koi dikkat aa rahi thi, toh support lagatar offline milta tha jab main free hota tha. Kabhi kabhi lagta tha ki automatic updates se software unstable ho jata hai aur us samay support ka help lena mushkil ho jaata tha. Billing aur invoicing ko setup karne mein thodi pareshani hui, aur jab call karna tha toh wait time zyada rehta tha, jo mere working hours ke saath sync nahi hua. Training ke materials theek-thaak the, par jab routine use kiya toh software ka behaviour kabhi kabhi unpredictable raha. Database feature acha tha, par agar koi problem aati toh timely support nahi milti, jiski wajah se kaam ruk jaata tha. Overall, support hours ke mismatch ki wajah se main is platform ko aage use karne se thoda soch raha hoon. Ye experience mera kaam ke timing ke hisaab se suit nahi kar paya.

Indrajit RaiJammu and Kashmir, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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