1 out of 51 of 5Unverified experienceSupport and communication
Support ka time lagna frustrating tha
Woh jab mujhe software mein issue aaya, maine turant support call kiya, par response mein kafi der ho gayi. Pehle toh waiting mein time waste hua, phir jab baat hui, toh samajh nahi aaya ki issue ko kaise solve karna hai. Support team ne kaha ki wo remote check kar rahe hain, lekin mujhe repeatedly check karte rehna pada apne end se, jo ekdum frustrate karne wala tha. Automatic updates bhi shayad iss wajah se delay mein aaye the. Dialer aur database features ko use karte waqt ye sab interruptions nuksan kaa experience tha. Overall, bahut samay laga aur main disappointed ho gaya.