Support ka time laga toh frustration badh gaya
Kal tak to software chal raha tha theek thaak, par roz jo hua wo thoda alag tha. Jab bhi kuch naya update aata, dialer thoda ajeeb behave karta tha. Support ko call kiya toh reply aate aate kaafi time lagta tha, aur kai baar solution immediate nahin mila. Lagta tha ki unko mera issue samajhne me thoda time lagta hai ya shayad priority mein nahi hai. Database manage karna bhi kabhi kabhi confusing ho jata tha because instructions clear nahi thi. Invoice process mein koi dikkat nahi thi, vo thik thak smooth chal raha tha. Par support jab tak timely na mile, tab tak frustration badhta raha mera. Kabhi kabhi laga ki main hi sab kuch akele kar loon kyunki support mein delay itna zyada hota tha. Ye baat repeat karunga ki jo dialer aur regular help chahiye usme pace hona chahiye, warna kaafi problems hoti hain, which was my main takeaway.