Support ka time aur service dono mix rahe
Starting mein mujhe laga ki sign-up karna aur software ka basic setup jaldi hoga, par unfortunately process thoda lamba aur confusing rahaa. Phone pe support lene ki koshish ki toh wait time zyada tha, kabhi kabhi connection drop ho jata tha, jo ki frustrating tha. Lekin mai yeh maanungi ki jab support team se baat ho jati thi, toh unka approach helpful aur polite hota tha. Onboarding training bunch me thodi clear guidance thi, lekin mujhe apne taraf se bhi kaafi cheezein samajhni padi. Database feature thik-thak fit hua mere workflow me par dialer software me kuch features thode laggy aur slow lagte the kabhi-kabhi. Auto-updates aate rahe bina kisi mushkil ke, ye point acha laga. Payment process aur invoices clear mile, yeh ek achhi cheez thi. Overall, start karne me waqt laga aur communication thodi weak rahi, par software ki kuch functionalities aur invoicing system theek hain. Aapne support ko thoda improve karna chahiye, kyunki mere liye ye major hurdle tha jab main jaldi se kaam shuru karna chahti thi.