Support ka thoda acha, thoda nahi tha
Support team se contact kiya tha jab mujhe software ke kuch features samajhne mein dikkat hui. Phone pe response mila, lekin response time thoda slow tha. Jo help mili, woh basic cheezein thi, koi detailed solution nahi mila mera problem ka. Training session ke baad bhi mujhe lagta hai ki kuch important points clear nahi hue. Software mein kuch updates bhi aaye jisse kuch cheezein aur confuse ho gayi thi. Sign-up aur invoicing process thoda straightforward tha, isme koi badi problem nahi thi. Dialer aur database feature use karna kafi mushkil raha bina help ke. Support ko dobara contact karna padega tabhi shayad main troubleshoot kar paungi, warna main khud nahi samajh paungi issues ko. Overall support mixed laga, achha thoda tha lekin jahan thoda aur focus hona chahiye tha, wahan kami thi. Main agle samay mein zaroor phir se madad leungi agar jarurat padi toh.