Support ka tarika alag tha, ek baat achhi lagi
Main software ko rozana use karta raha hoon aur daily workflow mein kuch cheezein achhi chal rahi hain jabki kuch nahin. Support ke liye jab bhi phone uthaya, response thoda slow tha, iss liye kabhi kabhi kaam mein rukawat aayi. Lekin ek baat jo main sach mein appreciate karta hoon, wo ye ki unke representatives hamare database integration queries ko dhyan se sunte hain aur samay le kar solutions dete hain, jo baaki processes mein kuch kamzor tha. Training ka material theek tha, lekin repetition kaafi tha, jis se kabhi kabhi samay barbaad hota laga. Automatic updates generally beneficial rahe, par uska impact har roz ke operations mein consistent nahi dikha. Sign-up aur payment process fast tha, invoice samajhne mein aasaan tha. Overall, halat mixed hai, thodi der ke liye frustrating, aur thodi der ke liye kaam asaan karne wali, par sabse badi baat ye thi ki support ne patiently kaam kiya, jo noteworthy tha.