Support ka system thoda unexpected laga
Maine pehle bhi kuch similar platforms try kiye the, toh mujhe laga ki support thoda zyada smooth aur responsive milega. Yahan telephonic support theek tha, matlab agent politely baat karta hai aur basic queries solve kar deta hai. Par phir bhi, mujhe laga ki previous experiences se compare karun toh yahan wait time thoda zyada tha aur detailed issues poore tareeke se address nahi kiye jaate. Jo training aur onboarding mein thodi guidance milti hai, woh bhi kabhi kabhi thodi generic lagti hai. Par haan, software ke features achhe hain aur automatic updates timely aate hain. Overall, mujhe support ke hisaab se thoda surprise hua ki woh itna proactive ya fast nahi hai jitna main expect kar rahi thi. Thoda aur polish hota toh experience better hota, par software ki basic functioning thik hai.