3 out of 53 of 5Unverified experienceSupport and communication
Support ka step tha prompt response
Main support process ki baat karungi toh mujhe achha laga ki jab bhi main issue report karti thi, response milta tha relatively jaldi. Yeh step kaafi crucial tha aur usne mujhe confidence diya ki problems ko solve kiya jayega. Lekin documentation mein sequential order thoda confusing tha kai baar; steps ko samajhne mein waqt lagta tha aur kabhi telephone support bhi is confusion ko clear karne mein delay karta tha. Database aur dialer tools ko use karte hue updates aate rehte the lekin proper guidance follow nahi ho pata tha. Overall, support ki timeliness achhi thi, par process flow ko thoda aur streamline karna chahiye taaki user experience seamless ho. Yeh combination thoda mixed lag raha tha mujhe use karte waqt.