Support ka setup sahi laga, bas ek chota sa part thoda confusing tha
WFHI ka support setup maine dekha toh overall positive impression raha. Pehla point toh yeh ki initial onboarding mein training sessions clear the, aur unhone bataya ki software ka use kaise karna hai, saath hi billing aur invoicing ke steps bhi acha explain kiya gaya tha. Dialer tools aur database features ke integration mein mujhe zyada problem nahi ayi, lekin ek choti si baat thi ki kabhi kabhi updates ke baad naye features samajhne mein thodi delay ho jati thi. Support staff telephonic help mein accessible rahe aur response bhi fairly timely aaya, jo ek achha experience tha. Mujhe lagta hai ke agar automatic updates ke baad thoda detailed walkthrough milta toh aur bhi smooth hota. Isliye main 4 star deta hoon kyunki overall system kaafi achha hai, par thoda aur user-friendly hone ki jagah hai specially jab naye tools add hote hain. Meri overall experience positive rahi bas thodi clarity aur proactive support ki kami mehsoos hui.