Support ka setup laga ek baar ka kaam, but baaki sab thoda theek nahi
Jab maine WFHI ka software use karna start kiya, mujhe laga support system accha rahega, especially kyunki training aur onboarding thoda complex tha. Setup kaafi one-off laga, matlab ke ek baar sab karwa diya to baad mein jyada assistance ki zarurat nahi thi. Lekin asli maamla chalu support aur communication ka tha, jahan se thodi frustrate feel hua. Jab bhi questions aaye, support se baat karne mein time lagta tha aur koi immediate solution milna mushkil tha. Dialer tools aur database features ko samajhne mein initial training helpful tha, par jab operational issues aye, to response itna prompt nahi tha. Payment process aur invoice generation se related koi problem nahi thi, wo smooth tha aur easy samajh aata tha. Lekin baaki jo daily usage ka scene tha, usmein lagataar support ki zarurat thi, aur lagta tha ki wo poora system uss direction mein strong nahi hai. Overall, mai yeh batata ki agar tum ek dum independent ho, aur thoda patience rakho, toh software manage kar sakte ho. Par agar regular help chahiye, ya fast response toh thoda disappoint kar sakta hai. Training aur onboarding toh theek the, par baaki support ka thoda scope hai improve karne ka.